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     that are productive and enjoyable to use

The Support Center


Here to help you!
If you are a registered customer and wish to find out about the latest release or even download it then please visit:

 The Download Center

For general tutorial information and tips on using our products you might find the following links useful:

 Online Documentation
 Newsletters & Press Releases


You can also search for solutions by entering a keyword, phrase or sentence below.
 
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The information provided by using the above search has been put together as a result of emails to our support staff over a number of years.

Alternatively you might prefer to browse through some common questions using the contents below.

24 hour data entry for Itinerary
Accessing Menus
Adding cities and places
Alarm disabled when traveling
Alarm and time zones
Airport Codes and their Cities
Automatically relocating Date Book to new time zone
Backing up Titan Class
Beaming Itineraries
Checking for demonstration version
Changing Time Zones
Date Book button
Date Book 3 & 4 Integration
Daylight Savings Time not adjusted
Device freezes when arriving in new time zone
Documentation
Editing/Viewing appointment description
Entering time zone appointments outside of Titan Class
Flash memory
Grouping itineraries by trip
Handspring Visor Support
Hotel and Car Rental
Incorrect time displayed
Installing over the top of existing software
Installation woes
Kyocera Smartphone Compatibility
Local time and arrive time
Mailing and Printing your Itinerary
Meeting Maker compatibility
Next flight to depart of itinerary
Ordering of Repeating Events
Others entering your itinerary
Overlapping itineraries
Problems downloading the upgrade
Problems Reinstalling Titan Class
Receiving Newsletters
Registration Key/Number
Seat number in aircraft
Setting alarms via TZ Events
Setting your current time zone
Software for your PC or Mac
Spelling mistakes
Synchronizing with laptops
TZ Events and Preset Alarms
TZ Events, Daylight Savings and Repeating Events
Titan Class and your Palm Desktop
Tungsten, Clie and OS 5 Support
Undoing a Synchronization of the Date Book
Updating Daylight Savings Time information
Upgrade Notifications
Upgrade Pricing Policy
Zip file problems

We can also be contacted via email or by fax:

+61 2 4283 7721 (outside of Australia)
(02) 4283 7721 (within Australia)
With email and fax please include details on the version of our product you are using.


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